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Concierge

Hatherley Private Services

Private Household Management & Concierge. 

Hatherley is proud to serve clients in some of the most distinguished homes, from sweeping countryside Manor House's to iconic addresses like The Royal Crescent. Our services are tailored to elevate every aspect of your home life. 

Some of our clients have featured on the front cover of Bath Life magazine, a testament to the calibre of homes and estates we are trusted to care for.

Hatherley Private Services exists to ensure the seamless operation of exceptional homes.

We provide discreet household management for private residences where standards are exacting and continuity is essential. Our role is to bring clarity, structure, and quiet control to the day-to-day running of your home, allowing every element to function without interruption.

The Approach

Each household is managed individually. We work in alignment with the character of the property and the expectations of those who live within it, maintaining consistency across staff, schedules, and household operations.

Our involvement is measured, considered, and unobtrusive, focused on ensuring that everything is in its rightful place, at the right time, without the need for attention or intervention.

Scope of Service

  • Household oversight and coordination
  • Supervision of domestic staff
  • Recruitment and placement of personnel
  • Property and maintenance coordination
  • Household scheduling and organisation
  • Supplier and contractor liaison
  • Inventory and provisioning management
  • Preparation for arrivals, guests, and occasions
  • Dog walking, sitting, and grooming appointments
  • Seaonal home preparation 

  • Personal concierge for high-demand days or events
  • Personal shopping, errand running and bespoke requests

  • Estate Supervision. Discreet management while you’re away

  • Home Refresh Service. Returning your property to order and elegance after every occasion.

Residences

We work across country estates, townhouses, and private homes, supporting both primary and secondary residences. Each engagement is shaped around the specific requirements of the property and the individuals who reside within it.

Discretion

All services are delivered with complete confidentiality. Our presence remains behind the scenes, ensuring the home operates as it should, quietly, consistently, and without disruption.

Engagement

Hatherley Private Services is offered to a limited number of private clients.

Enquiries are handled in confidence.

Based in Wiltshire, Hatherley Private Services supports residences across Bath, Wiltshire, Cotswolds and surrounding counties. Additional locations are considered by arrangement.

Please email: [email protected] to enquire. 

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